For brick-and-mortar retailers in 2019, foot traffic is everything. But buying habits have changed, and the same reasons people used to come in your store could now be working against you. What’s obvious to your customers may not be as clear to you and your staff. Find out how to see the forest through the trees in this eye-opening session with industry veteran Tim Pratt of Dietze Music. He’ll dive into simple and long-term fixes to improve and update the shopping experience for your savviest customers. Pratt will also look at ways to reset your team’s mindset for this new era of retail. Best of all, many of these ideas will be no- or low-cost. Discover how to keep the customers you have and make your store attractive to the next generation of shoppers.