Robert Christie, president of A & G Central Music, took home NAMM’s Dealer of the Year Award in 2017, in large part because of how he’s built the retailer into an indie school music powerhouse. And in this special closeout to Thursday’s program at Summer NAMM, he’ll share 20-plus years of lessons learned to help you grow your own school music business. Christie will discuss how to keep a rental program new and relevant and make it a service your customers can’t live without. He’ll also offer his secret to improving productivity—and much more. Walk away with proven ideas, advice and wisdom from an industry veteran who’s done and seen it all.