2020 was a difficult year for many music retailers, but the pandemic wasn’t the only factor. Conversations about equality and justice dominated the news, and many retailers wrestled with the potential impact on business continuity. How might you respond to recent events? How is employee morale or performance affected? Will business be impacted? In this session, Dennis Stafford, founder of Organiksol Marketing, will look at the impact and hidden opportunities current events could have on your business, employees and customers during times of unrest.