Strategies to Improve and Personalize the Customer Experience
Strategies to Improve and Personalize the Customer Experience
Understanding your music retail and lesson customers and creating a customized experience for them is now critical if you want to build your business. To find out how, join Yamaha Marketing Manager Tom Hemphill, who has successfully marketed both music retail and lessons for the biggest brands in the industry. He’ll share how mapping the customer journey leads to greater customer and student satisfaction, as well as marketing return. Don’t miss this opportunity to take your business to the next level in 2019.
Event Date
Saturday, January 26, 2019 - 2:00pm to 2:30pm
Event Content
Strategies to Improve and Personalize the Customer Experience
Location:
ACC, Level 1, Lobby, NAMM Idea Center