Cosmo Music embodies several forms of retail innovation: the in-store customer experience, retail events and e-commerce. Mark Hebert, the company's second-generation leader, discussed his omnichannel model with NAMM President and CEO Joe Lamond during “Breakfast of Champions” at The 2017 NAMM Show.
Larry Fishman, founder and president of Fishman, stopped by “Breakfast of Champions” at The 2017 NAMM Show. There, NAMM President and CEO Joe Lamond interviewed Fishman—the mind behind multiple groundbreaking products—to hear his insights on innovation.
Robbie Robertson, the legendary songwriter, guitarist and member of The Band, made a surprise appearance at “Breakfast of Champions” during The 2017 NAMM Show. NAMM President and CEO Joe Lamond spoke with Robertson about his career highlights, the importance of trusting your gut and the role instruments have played in inspiring him as a songwriter.
Presented By Donovan Bankhead
The NAMM Show and Summer NAMM are always fun times to see new products, meet new people and catch up with old friends. But as retailers, we need to make sure we’re getting the most out of each show. With that in mind, Donovan Bankhead of Springfield Music offers his top 10 tips on getting the most out of NAMM Shows.
What will be the biggest products, must-see innovations and technology breakthroughs in the new year? What do you need to check out before you leave Anaheim? Discover this and more at “Best in Show,” the legendary NAMM U Breakfast Session that closes out Sunday. Host Frank Alkyer, publisher of Music Inc.
Online retail has gone into overdrive with the advent of one-hour delivery, big data and mobile everything. At the same time, technology has presented even the smallest shops with more online opportunities. To kick off 2016 Summer NAMM, Joe Lamond, NAMM president and CEO, hosted the "NAMM Retail Summit." He sat down with a group of music retailers who’ve made the internet their own. Discover their online strategies and best practices.
Chuck Levin’s Washington Music Center gave its website a complete overhaul in late 2014. Soon after, the company’s online sales more than tripled, and in-store traffic spiked. During the “NAMM Retail Summit” at 2016 Summer NAMM, Adam Levin, the retailer’s third generation of leadership, explained his website revamp and what others could learn from the process.
After purchasing Milwaukee’s Cream City Music in 2013, Brian Douglas’ first order of business was revamping the company’s website. Specifically, he aimed to create a more personal online experience—one that rivaled the in-store experience. During the “NAMM Retail Summit” at 2016 Summer NAMM, he sat down with NAMM President and CEO Joe Lamond to discuss how this has been critical to Cream City Music’s success.
For Paige’s Music, online technology has been critical to business growth. During the “NAMM Retail Summit” at 2016 Summer NAMM, Mark Goff, president of the Indianapolis school music retailer, explained to NAMM President and CEO Joe Lamond how Paige’s website has improved the customer experience—not to mention operations.
David Kalt, founder of the online buying and selling platform Reverb.com, stopped by the “NAMM Retail Summit” at 2016 Summer NAMM. There, he shared what he sees the most successful Reverb.com sellers doing differently. Here are some of Kalt’s success tips for Reverb.com.