Retail Training Summit: Sales and Customer Experience

Customers now know more, expect more and have more choices. You have to give them a reason to come into your store—other than just the right products and prices. And in this high-impact sales training, presented by Thomas Post of The Friedman Group, you’ll get a proven method to improve your customer experience and sales. Discover the secrets to relationship selling, why customer resistance exists and how to overcome it, and techniques for building trust and establishing value. This training comes from Harry Friedman’s Gold Star Selling Course and is designed for everyone from owners to managers to first-time salespeople. Post has successfully trained professionals in industries ranging from music retail to furniture to sporting goods. Don’t miss this opportunity to learn from the best!