Making the Most of Your Store’s Staff

Rand and Cindy Cook, The Candyman Strings & Things

Develop your market share through a happy, efficient and productive team! Rand and Cindy Cook of The Candyman Strings & Things, winners of the Wanna Play Dealer and Best Use of Social Media awards in NAMM's Top 100 Dealer Awards, will share tips and insights for retaining long-term employees, maximizing workflow efficiency, keeping a happy staff engaged in your store’s mission, using technology to improve productivity, rewarding your staff without blowing your budget and avoiding lay-offs in tough financial times. Join Rand and Cindy to learn how you can incorporate job descriptions for the music retailer, to ensure tasks that need to be accomplished are assigned to staff members who are sure to embrace and follow through on their assignments.