The 5 Biggest Mistakes on the Sales Floor

Every day, customers leave your store without making a purchase, and it’s often because salespeople made simple, preventable mistakes. Join Greg Billings of Steinway Piano Gallery and author of “The Customer Whisperer” series in Music Inc. magazine. In this riveting session, he’ll look at the five most common sales floor blunders—made by new salespeople and veterans alike—and how you can prevent them at your retail business.