Music Retail
Jeff Lee is the president of Resurrection Drums in Hollywood, Florida, a mecca for percussionists for miles around. Jeff is one of the most passionate members of the music industry you will ever be lucky enough to meet! After years as a studio drummer, Jeff began teaching at Resurrection Drums...
Sue Chafin brings an honest smile and warm greeting to all those who walk into Chafin Musiccenter in Lake Worth, Florida. After marring Jeff, the son of the founder of the store, she worked in a doctors office for several years. When the opportunity came to join her husband and father-in-law in...
Danny Marquez began playing drums in his father's church from the age of four! One day as a teenager he walked into Chafin Musiccenter in Lake Worth, Florida for a set of sticks. While holding the sticks he worked up the nerve to ask if there were any job openings in the store. He began working...
Bill Wallin is the instrument repair technician at Chafin Musiccenter in Lake Worth, Florida. Bill began working for the company alongside the store's founder, Paul Chafin. While Paul's son was out tuning pianos, Bill learned the trade of band instrument repairs. The service element of the store...
Jeff Chafin worked side by side with his father, the founder of Chafin Musiccenter for many years. Jeff learned many key elements to the business that has served him well since taking over the company. Among the lessons he learned, nothing is more important than service! And service seems to be...
John Anning is the Executive Director of the Alliance of Independent Music Merchants (AIMM). He began his career as a sales rep for the pro audio industry after growing up as a musician and falling in love with music. His career as a rep expanded over the years and he came to understand the inner...
Joseph Gomes is a partner with his brother in the music company their father purchased in 1953. BX Furtado & Son opened in 1865 in India, having a small part of their store dedicated to musical instruments. That focus expanded over time, and by 1953 the store was well known for service and...
Scott Russ grew up in the music business, crawling around the floor. His parents opened a music retail store in 1947, before Scott was born. Growing up, Scott fell in love with the Hammond Organ and the daughter of Bob Seidman, the founder of the wholesaler Seidman Sales. Both loves followed him...
Bernie Capicchiano was coached from the Accounting world to manage a new music retail store for the Brash Group in Australia in 1973.His long career in the industry includes a strong relationship with the Hammond-Suzuki Company as well as Johannus Organs, Schimmel, Hailun and Bernstein Pianos....
Alan Rosen sat down for his first interview for the NAMM Oral History program in January 2014. It was a special occasion as it was Alan’s 30th anniversary of his first show and his 30th winter show, as he has not missed one since first attending! Capturing this interview was also important for...