Music Retail

Bernie Capicchiano was coached from the Accounting world to manage a new music retail store for the Brash Group in Australia in 1973.His long career in the industry includes a strong relationship with the Hammond-Suzuki Company as well as Johannus Organs, Schimmel, Hailun and Bernstein Pianos....
Alan Rosen sat down for his first interview for the NAMM Oral History program in January 2014.  It was a special occasion as it was Alan’s 30th anniversary of his first show and his 30th winter show, as he has not missed one since first attending!  Capturing this interview was also important for...
Cliff Unruh has a background in marketing and was pursuing such a career when he was given the opportunity to sell Hammond Organs –and he jumped at the chance.  He fell in love with the instrument as well as the history of the product.  He enjoys bringing music and the sound of the Hammond into...
Elizabeth Fernando grew up in her parent’s retail music store.  By the age of ten she ordered special strings customers were asking for that her parents did not carry and sold them within the store as her side business.  This clever approach to customer service was the beginning of her successful...
Thomas Austin was a key part of the Sherman Clay team for over 40 years!  The store chain focused on pianos; however, Thomas recalls the home organ boom in the 1970s as the company was a Hammond Organ dealer.  The company was formed in San Francisco in 1870 and grew to be the biggest (for a time)...
Kevin Rindlisbacher is a passionate music maker who has enjoyed his role in music retail providing musical instruments to bring music into the lives of others.  He was a kid when his father opened a small repair shop in the chicken coop in the backyard.  As the repairs built into a store business,...
John Waltrip began being involved in music as a small child and in fact, became the main pianist for his church as a teenager.  He played in the school bands and studied music in college.  He taught music after college before being drafted.  Even in the army, John sang in the choir group, which...
Kurt Zentmaier fondly recalls the stories his father told him on how the family music store was established back in 1959.  Rondo Music’s first location was right outside of New York City and soon developed a strong business known for its customer service.  The full line store gained a reputation...
Jochen Stock is the president of Just Music in Berlin Germany, one of (if not the) largest music retail stores in the world!  With a space of 7000 square meters, the vast store is equally impressive with the industry and knowledgeable staff members.  Jochen has always been focused on the best...
Allan Small played music as a young student and earned his degree in music education, then became a band director for almost a decade.  As a band director in Pennsylvania he was involved with a program created by the Selmer Company called Bands for America.  The training for this program was a...

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